Effective Communication (Supervisors)

Course Description

Effective communication is the cornerstone of successful leadership. As a supervisor, your ability to clearly and confidently connect with your team directly impacts your organization’s success. This course equips you with practical skills, proven techniques, and valuable insights to help you thrive in your supervisory role.

You’ll discover how to build trust, navigate team dynamics, and foster a positive, high-performing work environment. By developing strong communication habits, you’ll be better prepared to lead with clarity, confidence, and purpose.

Who should take this course:

This course is designed for supervisors, team leaders, managers, and individuals currently in — or preparing for — leadership positions. It is especially beneficial for:

  • Professionals transitioning into management roles
  • Ambitious employees seeking career advancement
  • Team leads looking to improve their communication and relationship-building skills

If you’re looking to elevate your leadership presence and lead more effectively, this course is for you.

Course Objectives:

By the end of this course, learners will be able to:

  • Express themselves clearly using effective speech and body language techniques
  • Communicate thoughts and ideas confidently as a workplace leader
  • Build strong workplace relationships by promoting trust and transparency
  • Identify and overcome common communication barriers
  • Adapt communication styles to different personality types to improve team productivity

Course Format

  • Delivery Mode: Self-directed, online learning
  • Access: 24/7 availability through your personalized learner account on a user-friendly LMS
  • Compatibility: Works across laptops, desktops, and mobile devices
  • Platforms: Access via any browser or the Brightspace Pulse App (available in the App Store and Google Play)

Assessment and Certification

  • Assessment: To earn your certificate, you must score at least 80% on the final assessment.
  • Certification: Upon completion, a digital Certificate of Completion will be available in your LMS profile. You may also download and print a PDF version.

Duration

Approximately 60 minutes

Prerequisites

There are no prerequisites for this course.

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